Hilton Clinches Top Spot as #1 Workplace in Greater China

SHANGHAI, China – Hilton (NYSE: HLT), Asia’s fastest-growing hospitality company has been named the top workplace in the “Best Workplaces™ in Greater China 2024” list by Great Place to Work™. Recognized for its unwavering commitment to its award-winning culture, Hilton is the only hospitality company in Greater China to receive the prestigious “10-Year Legends” title, marking a decade of sustained excellence.

Qian Jin, president, Greater China and Mongolia, Hilton, said, "Being recognized as the #1 workplace for 10 years in a row is a testament to our strong workplace culture and the dedication of our 35,000 team members in Greater China. This milestone reaffirms our 'people-first' philosophy and inspires us as we continue to build an inclusive environment where team members feel valued and empowered, and underscores Hilton’s founding vision to fill the earth with the light and warmth of hospitality.”

Christine Wang, vice president, Human Resources, Greater China and Mongolia, Hilton, said, “At Hilton, fostering a welcoming and supportive workplace is at the heart of what we do. Earning this top recognition once again showcases our steadfast commitment to cultivating a culture where every team member can grow, thrive, and bring their authentic selves to work each day.”

Since its debut on the list in 2015, Hilton has topped the "Best Workplaces™ in Greater China" list four times. This year, Hilton achieved an impressive 98% employee satisfaction score, surpassing the 93% average among the 62 companies recognized. Hilton’s success is rooted in its "Thrive@Hilton" employer brand proposition, which features localized, innovative initiatives to support team members' holistic well-being and career growth.

Hilton has implemented innovative initiatives to support the overall well-being of its team members, addressing their physical, mental, and emotional health. Nearly 200 hotels in Greater China have upgraded scheduling systems to offer flexible work hours, helping team members achieve better work-life balance. Additionally, the newly launched welfare platform, "Xi Xiang Gou (E-GIFT SHOP)," provides exclusive benefits, while tailored solutions, such as customized medical insurance, ensure inclusive support for all team members, including those who are differently abled.

To advance talent development, Hilton has expanded its leadership training to include team members who are in supervisory roles, alongside the launch of an operational management trainee program to develop future general managers. Hilton has also introduced “Xenia,” a virtual HR assistant powered by AI, which enhances operational efficiencies while enabling support to team members.

Since 2016, Hilton has been recognized on the Great Place to Work® lists over 560 times and topped the charts globally nearly 60 times. In November, Hilton was named the "Best Hospitality Company to Work for in the World" on the "World’s Best Workplaces" list co-released by Great Place to Work® Institute and Fortune magazine. This recognition marks Hilton's eighth consecutive year on the list, following its accolade as the World’s Best Workplace in 2023. Additionally, since the establishment of the "Best Workplaces for Women™ in Greater China" list in 2019, Hilton has been the only hospitality company to be named to the list for five consecutive years.