News ReleasesCategory|

Hilton’s Hotels Across South East Asia Recognized in Global Awards

More than 20 accolades awarded to Hilton’s luxury and full‑service hotels in recognition of service excellence in the region

SINGAPORE - Hilton, one of the world’s largest hospitality companies, rounds off its centennial festivities on a high with numerous accolades recognizing the outstanding quality and service across its hotels in South East Asia.

Bagging awards from several global awarding bodies, such as the World Travel Awards, World Luxury Hotel Awards and Forbes Travel Guide, the global hospitality company’s growing honours list is a testament to its commitment to delivering exceptional experiences to guests in both emerging and established destinations across the region.   

“Over the course of the last 100 years, Hilton has aspired to be the most hospitable company in the world by delivering exceptional experiences to our valued guests anytime and anywhere,” said Paul Hutton, vice president, operations, South East Asia, Hilton.

“We are thrilled to receive these awards in recognition of the hard work and dedication of our Team Members who continually strive to make this vision of ours a reality. They also serve as a reminder that we must always keep our guests at the heart of our business, especially as we prepare to more than double our presence in South East Asia from 40 to more than 90 hotels in the next three to five years. I look forward to seeing how our pioneering spirit will continue to push the boundaries of service excellence and set new benchmarks in the travel and hospitality industry, both in the region and around the world,” added Paul.

Hilton properties in South East Asia received top honours at the global, regional and local levels. These accolades and the list of award-winning properties include the following.

World Travel Awards

Into its 26th edition, the annual World Travel Awards is recognized globally as the most prestigious honours programme in travel and tourism — acknowledging, rewarding and celebrating excellence across all key sectors of the industry. The Hilton properties that walked away with top honours include:

  •  Asia’s Leading City Resort 2019: DoubleTree by Hilton Jakarta-Diponegoro
  •  Bali’s Leading Hotel Suite 2019: Conrad Penthouse Suite @ Conrad Bali
  •  Bali’s Leading MICE Hotel 2019: Conrad Bali
  •  Indonesia’s Leading City Hotel 2019: DoubleTree by Hilton Jakarta-Diponegoro
  •  Indonesia’s Leading Conference Hotel 2019: DoubleTree by Hilton Jakarta-Diponegoro
  •  Malaysia's Leading Business Hotel 2019: Hilton Kuala Lumpur
  •  Malaysia's Leading Conference Hotel 2019: Hilton Kuala Lumpur
  •  Malaysia's Leading Hotel Suite 2019: Presidential Suite @ Hilton Kuala Lumpur
  •  Philippines’ Leading Conference Hotel 2019: Conrad Manila
  •  Sri Lanka’s Leading Business Hotel 2019: Hilton Colombo
  •  Thailand's Leading Lifestyle Hotel 2019: Hilton Pattaya

World Luxury Hotel Awards

Since its inception in 2006, the World Luxury Hotel Awards has become the pinnacle of achievement in the luxury hotel industry, offering international recognition as voted by guests, travelers and industry players. Its 2019 edition saw the following Hilton hotels being honoured for their outstanding achievements:

  •  Luxury Wedding Destination: Conrad Bali
  •  Luxury Hotel & Conference Centre: Conrad Bangkok
  •  Luxury Honeymoon Hotel: Conrad Koh Samui
  •  Luxury Contemporary Hotel: Conrad Manila
  •  Luxury Family Beach Resort: Hilton Bali Resort
  •  Luxury Banquet/Event Hotel: Hilton Kuala Lumpur
  •  Luxury Ocean View Resort: Hilton Ngapali Resort & Spa

Forbes Travel Guide

The Forbes Travel Guide (FTG) is the only independent, global rating system for luxury hotels, restaurants and spas. Constituting a team of incognito inspectors, FTG selects the world’s best experiences from more than 70 countries and evaluates them based on up to 900 objective standards. The Hilton hotels that received recognition from FTG in 2019 include:

  •  2019 Recommended, Verified Luxury: Conrad Bali
  •  2019 Recommended, Verified Luxury: Conrad Centennial Singapore
  •  2019 Recommended, Verified Luxury: Conrad Manila

Hilton’s recent wins add to their glowing accolades in South East Asia, which also include seven nods across five hotels at the 2019 World Luxury Spa Awards in July. The next edition of each awards programme is expected to take place in Q2 of 2020.

For more information on the awarding bodies and list of award winners, please visit the websites here — World Travel Awards, World Luxury Hotel Awards and Forbes Travel Guide.


About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising 7,000 properties and 1.1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the 139 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on  Facebook, Twitter, LinkedIn, Instagram and YouTube.


About DoubleTree by Hilton

DoubleTree by Hilton is a fast-growing, global portfolio of more than 640 hotels with more than 145,800 rooms across 52 countries and territories. For more than 50 years, DoubleTree by Hilton has continued to be a symbol of comfort for business and leisure travelers around the world, from welcoming guests with its signature warm DoubleTree chocolate chip cookie, to serving the local community. DoubleTree by Hilton offers contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings and meetings and events spaces. Experience a positive stay at DoubleTree by Hilton by booking at doubletree.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about DoubleTree by Hilton at stories.hilton.com/doubletree, and follow the brand on Facebook, Twitter and Instagram.


About Conrad Hotels & Resorts

Spanning five continents with more than 40 properties, Conrad Hotels & Resorts has created a seamless connection between bold design, impactful experiences and curated contemporary art to inspire the conscientious traveler. Conrad is a place where guests are empowered to explore through intuitive service and experiences that authentically connect them with local culture. Experience an inspiring stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors appHilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at stories.hilton.com/conradhotels, and follow the brand on FacebookInstagram and Twitter.


About Hilton Hotels & Resorts

For over a century, Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With nearly 600 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Experience a positive stay at Hilton Hotels & Resorts by booking at hiltonhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hilton Hotels & Resorts at stories.hilton.com/hhr, and follow the brand on Facebook, Twitter and Instagram.