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Waldorf Astoria and Conrad Recognized With 14 Condé Nast Traveler 2020 Readers’ Choice Awards

Eight properties ranked within top 10 and six properties ranked within top five

MCLEAN, Va. - Last week, Condé Nast Traveler announced the results of its 33rd annual Readers’ Choice Awards, recognizing 14 unique properties within Hilton’s (NYSE: HLT) luxury portfolio. Waldorf Astoria Hotels & Resorts earned 11 property awards and Conrad Hotels & Resorts earned three property awards for best-in-class hotels around the globe.

The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry. More than 715,000 Condé Nast Traveler readers submitted an incredible number of responses rating their travel experiences across the globe.

Of the 14 Hilton luxury properties recognized, six were ranked in the top five, and eight properties were ranked in the top 10 in each of their respective categories. Two properties secured the coveted number one ranking with The Roosevelt New Orleans, a Waldorf Astoria Hotel ranking as the top hotel in New Orleans and Waldorf Astoria Beijing coming in as the first choice among all hotels in China.

“We are honored to have 14 properties included in Conde Nast Traveler Readers’ Choice Awards, with over half recognized among the top 10 in their category,” said Dino Michael, Global Head, Luxury Brands, Hilton. “This acknowledgement reflects the unwavering commitment we have to our guests – particularly in these uncertain times – as we continue to provide enriching and unforgettable experiences and uniquely personalized service in unique destinations around the world.”

Hilton’s luxury category, which includes Waldorf Astoria, LXR and Conrad brands, make up nearly 75 properties in more than 30 countries around the world – with more than 40 properties in the pipeline or various stages of development. Over the next 18 months, Hilton’s luxury brands will add 15 hotels and resorts to their global portfolio, including Waldorf Astoria hotels and resorts in Monarch Beach, Xiamen and Cancun; LXR properties in Kyoto and Las Vegas; and Conrad hotels in Las Vegas and Kuala Lumpur, to name a few.

The 2020 Readers' Choice Awards are published on Condé Nast Traveler's website at and celebrated in the November issue of Condé Nast Traveler US and UK print editions. 

The full list of Waldorf Astoria and Conrad properties recognized is as follows: 


Top 10 Hotels in New Orleans

  • #1 The Roosevelt New Orleans, A Waldorf Astoria Hotel

Top 12 Resorts in USA/Florida/Keys

  • #11 Casa Marina Key West, A Waldorf Astoria Resort 

Top 20 Resorts in USA/Hawaii

  • #14 Grand Wailea, A Waldorf Astoria Resort 


Top 20 Resorts in Mexico

  • #4 Waldorf Astoria Los Cabos Pedregal 


Top 30 Hotels in Europe/UK/London

  • #3 Waldorf Astoria Edinburgh – The Caledonian

Top 10 Hotels in Europe/Italy/Rome

  • #4 Rome Cavalieri, A Waldorf Astoria Resort


Top 20 Hotels in Asia/China

  • #1 Waldorf Astoria Beijing
  • #2 Waldorf Astoria Shanghai on the Bund
  • #15 Waldorf Astoria Chengdu

Top 10 Hotels in Asia/Japan

  • #9 Conrad Tokyo


Top 25 Resorts in Australia/Pacific

  • #13 Conrad Bora Bora Nui


Top 30 Resorts in The Indian Ocean

  • #30 Conrad Maldives Rangali Island


Top 15 Hotels in The Middle East

  • #6 Waldorf Astoria Dubai Palm Jumeriah
  • #13 Waldorf Astoria Jerusalem 
About Condé Nast Traveler

Condé Nast Traveler is the world’s most distinguished travel title providing inspiration and advice for discerning travelers. Authoritative and influential, Condé Nast Traveler is a multi-platform, transatlantic brand. Publishing US and UK print editions under Editor-in-Chief Melinda Stevens, Condé Nast Traveler offers award-winning expertise in luxury travel from around the world. For more, visit

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.  

About Waldorf Astoria Hotels & Resorts

Waldorf Astoria Hotels & Resorts is an award-winning portfolio of more than 30 iconic properties that creates a unique sense of place with a relentless commitment to sincerely elegant service, one-of-a-kind experiences and culinary mastery in landmark destinations around the world. Inspired by their timeless environments, Waldorf Astoria hotels deliver an effortless experience seamlessly, creating a true sense of place for guests through stunning architecture, Peacock Alley, refined art collections, Michelin-starred dining and elevated in-room amenities. In addition to the brand’s world-class hotel offerings, Waldorf Astoria boasts a global residential portfolio that provides the comfort of a private home combined with unsurpassed amenities and high-touch service. Waldorf Astoria is part of Hilton, a leading global hospitality company. Experience an unforgettable stay at Waldorf Astoria Hotels & Resorts by booking at or through the industry-leading Hilton Honors appHilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Waldorf Astoria Hotels & Resorts at, and follow the brand on Twitter and Instagram.   

About Conrad Hotels & Resorts

Spanning five continents with a benchmark of nearly 50 properties, Conrad Hotels & Resorts creates a seamless connection between bold design, impactful experiences and curated contemporary art to inspire the conscientious traveler. Conrad is a place where guests are empowered to explore through intuitive service and experiences that authentically connect them with local culture. In addition to its award-winning hotel offerings, the brand also features an expanding residential portfolio combining sophisticated design, best-in-class amenities and purposeful service in sought-after destinations. Experience Conrad Hotels & Resorts by booking at or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at, and follow the brand on Instagram and Twitter.