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Hilton Named #1 Best Big Company to Work For, #3 Best Company to Work For in the U.S.   

After challenging year for the hospitality industry, Hilton is highest ranking hotel company to appear on both lists

MCLEAN, Va. - Amid one of the most challenging times in the history of the hospitality industry, Hilton has been recognized for its exceptional – and resilient – workplace culture. Great Place to Work and Fortune named Hilton #1 on the 2021 Best Big Companies to Work For® list and #3 on the 2021 Best Companies to Work For® list in the U.S. Hilton is the highest ranked hospitality company to appear on both lists, especially notable given the significant impact the pandemic has had on the travel industry this year.

“I  am so proud  of our Hilton family  and honored  by this recognition of our incredible culture – especially in light of the profound impact the pandemic has had on our business,” said Chris Nassetta,  president  and CEO, Hilton. “This recognition is a true testament to the culture we have built together and that we’ve worked so hard to protect during the most challenging year in our history. Our commitment  to  creating a great place to work for all  has never been stronger, and I look forward to what the future holds.”

As the pandemic took hold in 2020, Hilton quickly responded to team member needs by ensuring meaningful opportunities and a workplace culture that reflects the unique times being faced. The company did so through the continuous development of impactful programs such as Courageous Conversations, a global, virtual learning series featuring internal and external thought leaders exploring elements of diversity, equity and inclusion. The series provides a space for team members to engage in effective, open dialogue to help drive greater awareness, understanding and a more inclusive workplace.

Additionally, when the company underwent furloughs, Hilton partnered with leading companies to provide team members from temporarily suspended hotels with access to hundreds of thousands of short-term job opportunities created by the global pandemic. Hilton team members, and others in the industry seeking employment, were given direct access and in some cases expedited access to temporary jobs on the Hilton Workforce Resource Center at companies such as Amazon, CVS, Lidl and Walgreens.

Recognizing the significance of mental wellness especially over the past year, Hilton continues to stress the importance of flexibility with its team members. The company will also be launching a mental health campaign in the coming weeks offering team members new tools and resources to help them thrive in mind, body and spirit, in and out of the workplace.

“We are always deeply humbled to be recognized by the Great Place to Work Institute and  Fortune as a Best Place to Work. To see our name on the list this year is especially meaningful given  what our team members  have  endured,” said Laura Fuentes, executive  vice president and chief human  resources  officer, Hilton. “We have been guided by our values at every step of the journey, taking great care to provide solutions for our teams as they faced new and unprecedented realities – new roles, new ways of working, new responsibilities at home. Our team members are the heart of Hilton and we congratulate them for making Hilton a truly great place to work.”

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About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.