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Vancouver’s Iconic Piano‑Shaped Hotel Rebrands to Hilton Hotels & Resorts

A new brand identity heralds an exciting future for Vancouver’s hospitality industry

VANCOUVER, British Columbia - Today, Pacific Reach Properties announces the rebranding of the former Westin Grand Hotel to Hilton Vancouver Downtown.

Owned and operated by Pacific Reach Properties, the first Hilton Hotels & Resorts property in downtown Vancouver will leverage Hilton’s brand equity to drive awareness in the marketplace, increase marketing efficiency across the global portfolio and offer the more than 110 million Hilton Honors members a new option for accommodations.

“Since opening in 1999, the hotel has garnered many accolades and with over 20 years of operational excellence, our dedicated staff will continue to provide outstanding service and hospitality,” said Pradeep Puri, general manager, Hilton Vancouver Downtown. “Our team is excited to welcome to a new group of guests who will now be able to experience Hilton hospitality firsthand in downtown Vancouver.” 

Hilton Vancouver Downtown is comprised of 206 guestrooms (primarily one-bedroom suites), more than 4,000 square feet of flexible meeting space, a 24-hour fitness facility and year-round heated outdoor pool overlooking Robson Street. Guests and locals can continue to enjoy Hendricks Resto-Lounge, a mix of old-school cocktail bar and full-service restaurant serving up the classics with a twist while overlooking vibrant Library Square. 

In addition to the above highlights and as a response to the COVID-19 pandemic, Hilton Vancouver Downtown is participating in the Hilton CleanStay Program to help guests enjoy a clean and safe experience during their stay. The new standards under Hilton CleanStay include a Hilton CleanStay Room Seal to show that a room has not been accessed since being thoroughly cleaned and disinfected, additional cleaning of common areas and items, contactless check-in, innovative disinfection technology and flexible housekeeping options.

Hilton Vancouver Downtown is also part of Hilton Honors, the award-winning guest-loyalty program for Hilton's 18 distinct hotel brands. Members who book directly have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, free standard Wi-Fi and the Hilton Honors mobile app. 

To celebrate the hotel’s opening, Hilton Honors members will earn 1,000 Bonus Points per night for stays between April 1, 2021 through September 30, 2021, when booking directly with Hilton. 

Hilton Vancouver Downtown is located at 433 Robson Street in the heart of Vancouver’s entertainment district and just 14 kilometers to Vancouver International Airport.

For more information, or to make a reservation, travelers may visit www.vancouverdowntown.hilton.com or call 604-602-1999.

About Pacific Reach Properties

Pacific Reach is a diversified investment company with investments and holdings across various sectors and markets; including real estate, hospitality and entertainment, healthcare, technology, and private equity. Visit http://www.pacificreach.com/ for more information.


About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising 7,000 properties and 1.1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the 139 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on  Facebook, Twitter, LinkedIn, Instagram and YouTube.


About Hilton Hotels & Resorts

For over a century, Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With nearly 600 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Experience a positive stay at Hilton Hotels & Resorts by booking at hiltonhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hilton Hotels & Resorts at stories.hilton.com/hhr, and follow the brand on Facebook, Twitter and Instagram.