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Statement From Hilton: Fraudulent Marketing

Hilton is aware of fraudulent telemarketers using our name, branding, and likeness in an attempt to obtain personal information.

We realize that it’s sometimes difficult to differentiate these telemarketers from legitimate calls on behalf of Hilton. We will never use a “spoofed” phone number that looks like it is coming from your area code when it isn’t, and will never use a computer-generated voice or leave a computer-generated voice mail message. In addition, Hilton and its affiliates will never use a blocked caller ID. 

If you have received calls that you believe are fraudulent and would like to provide information to help us in our efforts to prevent fraudulent telemarketing practices, please contact us at 1-800-HILTONS and ask to speak to Guest Assistance. 

To learn more about Hilton's commitment to protecting our guests' information and how we are combatting fraudulent telemarketing, please read our Privacy Statement.


About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.