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Travel is Returning; Here’s How to Prepare

As travel rebounds, here’s how to make the most out of reward programs and what to expect during your next hotel stay

“Revenge travel” and “vacci-cations” are trending topics, with people planning a wide range of excursions—from road trips across the U.S. this Memorial Day weekend, to jaunts to iconic cities in England where Hilton recently reopened its hotels, to adventures in Australia and New Zealand with the opening of the Trans-Tasman bubble. As restrictions loosen and vaccination rates increase, once-grounded travelers are jumping at the chance to reconnect with loved ones, see new sights and make new memories.

Yet before hitting the road, it’s prudent to do some pre-trip planning. As you go to pack your bags or book that first vacation in more than 14 months, here are a few tips from Hilton Honors to help you breeze through your next trip with confidence.

Pre-travel planning

Check your account information: Make sure your contact information is up to date and fill in preference details, such as your ideal guest room location. Hilton Honors Gold and Diamond members should also review their MyWay benefit selections to ensure they are current. Members can also check their Hilton Honors Point balances, view progress toward the next status tier and review past stays.

Review expiration dates: Many companies have extended the deadlines to use rewards, so you may have extra time to capitalize on the perks you’ve earned. Hilton Honors-related extension updates include:

  • Free Weekend Night Reward certificate expirations have been extended and can continue to be used any night of the week.
    • Certificates issued before May 1, 2020 that were set to expire Aug. 31, 2021 are now valid until Jan. 3, 2022.
    • Certificates issued from May 1, 2020 through Dec. 31, 2020 are valid for 24 months.
    • Certificates issued between Jan. 1, 2021 and Dec. 31, 2021 will expire on Dec. 31, 2022.
  • As a reminder, Hilton Honors extended members’ status through March 2022 and any Points set to expire in 2020 will not expire until Dec. 31, 2021.

Explore how to use your rewards: Do some online research or brainstorm with friends and families about your next dream destination. Then get planning!

In 2020, Hilton welcomed more than 400 new hotels across its portfolio of 18 market-leading brands, offering more choices than ever for members to earn and use their Hilton Honors Points. Located in some of the most popular destinations around the world, recent hotels openings have included Waldorf Astoria Monarch Beach, Mango House Seychelles, LXR Hotels & Resorts and Sable at Navy Pier Chicago, Curio Collection by Hilton – just to name a few. And with even more openings to look forward to–like Resorts World Las Vegas and Hilton Cancun, an All-Inclusive Resort–now is the perfect time for Hilton Honors members to plan their next dream trip. Hilton Honors members can also use any combination of Points & Money to pay for a stay in increments of 1,000 Points, starting at just 5,000 Points. 

Explore new ways to get to free nights faster: Your lifestyle and buying habits may have dramatically changed in the last 14 months. With your short- and long-term goals in mind, take a look at the benefits the Hilton Honors American Express Cards can provide in relation to both travel-related spending and everyday purchases.

Travel lovers looking for a new rewards credit card can check out these “Points Plus” special offers from Hilton Honors. These opportunities pertain to eligible new Card Members who apply and are approved starting May 6, 2021:

  • Hilton Honors American Express Card: Earn up to 130,000 Hilton Honors Points
    • Earn 80,000 Hilton Honors Points after you spend $1,000 in purchases on the Hilton Honors American Express Card in the first three months of membership. Plus, you can earn an additional 50,000 Hilton Honors Points after you spend a total of $5,000 in purchases on the card in the first six months. Terms and conditions apply.
      • With 130,000 Hilton Honors Points, a member could redeem up to three nights at more than 4,400 Hilton hotels worldwide.
  • Hilton Honors American Express Surpass® Card: Earn up to 180,000 Hilton Honors Points
    • Earn 130,000 Hilton Honors Points after you spend $2,000 in purchases on the Hilton Honors Surpass® Card in the first three months of membership. Plus, you can earn an additional 50,000 Points after spending a total of $10,000 in purchases on the card in the first six months. Terms and conditions apply.
      • With 180,000 Hilton Honors Points, a member could redeem up to four nights at more than 4,400 Hilton hotels worldwide.

Additionally, Hilton Honors “More Nights, More Points” promotion lets members earn Double Bonus Points on every stay of one or two nights, and Triple Bonus Points on every stay of three nights or more, in addition to Points earned on eligible hotel spend. The offer is valid from May 3 through Sept. 6, 2021 and includes stays at more than 6,500 properties in 119 countries and territories. You can register at HiltonHonors.com/MoreNights.

What to expect during your hotel stay

Some property-specific protocols, services and amenities may be adjusted, so to stay informed, review information on the hotels’ websites and sign up for pre-arrival communications.

Here are a few reminders of what’s happening at Hilton hotels:

  • Contactless Arrival: The Hilton Honors app provides a smooth contactless experience before you even step foot on property. Using a smartphone, you can bypass any front desk lines and check in, choose your room and request a Digital Key to unlock your room at nearly 5,000 properties.
  • Cleaning and Distancing: Building on Hilton’s already-rigorous housekeeping standards, the Hilton CleanStay program uses enhanced hygiene protocols and trusted, high-quality disinfecting products to deliver an even cleaner stay. Expect frequently sanitized common areas, as well as a seal on your guest room door to show the space has been disinfected and not accessed since being cleaned.
  • Housekeeping upon Request: Knowing people’s comfort levels may have changed with having others in their space, housekeeping is now available by request. If you want to skip the cleaning but need extra towels or amenities, the hotel can arrange that for you.
  • Restaurants Reopening:  Many on-property restaurants modified their services last year, so you may see adjusted restaurant hours, altered menus and methods of service, and slightly longer wait times. In the coming months, hotels will resume serving favorites you love and introduce you to some new menu items. 
  • New Hilton Honors Elite Member Benefit–Daily Food & Beverage Credit: Whether you look forward to breakfast or would rather skip it in favor of a refreshing beverage and afternoon snack–the choice is yours. In early July through the end of 2021, Hilton Honors will begin offering a Daily Food & Beverage Credit for Gold and Diamond members in the United States. You will be able to use this credit at the hotel brands where complimentary continental breakfast is currently offered as a MyWay benefit. Be on the lookout for more details in the coming weeks.

Even with the best planning, some unexpected events can occur and a change in plans is necessary. As such, most Hilton hotels continue to offer the flexibility to change or cancel up to 24 hours before your arrival day. If you’re booking—or rebooking—a stay, Hilton Honors members always get the lowest price on all Hilton hotels on Hilton.com or on the Hilton Honors app.

By taking some time to get your accounts in order and understand what to expect at your destination, you can set yourself up for a safe and enjoyable adventure as you return to travel.

Hilton Honors members can keep up with the latest account-related information on the Hilton Honors FAQ webpage. More information about the evolving guest experience can be found here. To join Hilton Honors, enroll for free at HiltonHonors.com.


About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising 7,000 properties and 1.1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the 139 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on  Facebook, Twitter, LinkedIn, Instagram and YouTube.


About Hilton Honors

Hilton Honors is the award-winning guest loyalty program for Hilton’s 18 world-class brands comprising 7,000 properties in 122 countries and territories. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount and free standard Wi-Fi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors app, where members can check in, choose and access their room using Digital Key. Hilton Honors offers its 139 million members hundreds of ways to earn and redeem Points, including with select co-branded credit cards. Members can redeem Points for free nights, purchases on Amazon, exclusive experiences, charitable contributions and more. The program is free to join and travelers can enroll online at hiltonhonors.com. Learn more about Hilton Honors at stories.hilton.com/hiltonhonors, and follow Hilton Honors on Facebook, Twitter and Instagram.