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The Workplace of The Future: Millennials and Gen Zs in the Netherlands Call for Social Interaction, Travel Perks, Flexible Working Hours & Purpose‑Driven Work

Fresh data from 1,000 18 to 41‑year‑olds reveals new trends for job seekers
  • Post pandemic, 84% of survey respondents said it was important to work for a company with purpose
  • 86% said social interactions were important to them in the workplace
  • 76% of people confirmed that diversity and inclusion in the workplace were important factors for choosing a job
  • More than a quarter of those who have considered changing jobs in the past 12 months did so because of the lack of professional growth opportunities
  • Three in five respondents favour the ability to travel with work
  • The top two new life skills that Millennials and Gen Zs wish to learn are a new language (42%) and cooking (28%)

AMSTERDAM – Millennials and Gen Zs in the Netherlands have revealed what makes the perfect job in a post-pandemic workplace, with flexible working arrangements, travel opportunities, the opportunity to contribute to purposeful work, and diversity in the workplace, as the most important factors. The findings were disclosed in a new survey of Millennials (26 to 41-year-olds) and Gen Zs (18 to 25-year-olds) commissioned by Hilton (NYSE: HLT).

The findings show that the ideal job should include the ability to meet new people, sample different roles and offer a work-life balance, while organisations with strong policies on social and environmental issues were likely to appeal to 76% of those aged between 18-41.

The survey also revealed that a diverse and inclusive workplace is important for 77% of Millennials and Gen Zs.  Respondents feel that human connection is more important than ever in a post-pandemic world, with 86% valuing social interaction in the workplace.  Furthermore, 83% of 18 to 41-year-olds felt it is important for employers to have strong welfare policies, with 16% also revealing they thought about switching jobs in the past year over concerns for their mental health and wellbeing. 

Additional factors in the search for the perfect role included extensive career development opportunities (82%), flexible working arrangements (80%), support for personal learning (76%) and performance recognition (80%). The findings also identified that 18 to 41-year-olds place greater value in the opportunity to build their career in one organisation (85%) as opposed to pursuing a career by continuously moving across organisations (8%), with the remainder undecided.

In addition, 40% of Millennials and Gen Zs are united in considering a career in hospitality over the past 12 months; ranking meeting diverse groups of people (30%), variety in daily responsibilities (28%), flexible working hours (23%), and the ability to learn new skills (25%) as the most attractive industry benefits.

The findings showed that traditional jobs such as those in engineering (8%) or building (5%) are no longer in favour, compared with the likes of a social media influencer (16%).

David Kelly, senior vice president, Continental Europe, Hilton said, “Our research shows that the pandemic has shifted how we think about work, and I am proud that Hilton has continued to evolve to meet the ever-changing needs of its teams in the Netherlands. We lead with culture and are fiercely committed to create a truly diverse and meaningful work environment where individuals are empowered with the tools, technology, and culture to unleash their full potential.”

“We know that when we invest in our team members, our guests and communities also benefit. It’s why we’re so committed to providing industry-leading benefits, from life-changing travel opportunities, to ensuring a sense of belonging for every team member – this is how we make Hilton a great place to work. We are thrilled to be recruiting 800 new team members across Europe including numerous roles at our 14 hotels in the Netherlands, with a variety of positions on offer, such as chefs, front desk, engineering, and mixology.”

Hilton has hotels in more than 122 countries and territories around the world. In the Netherlands, Hilton currently has 14 properties, with four new hotels set to open within the next three years. Hilton hotels recruiting in the country include Waldorf Astoria Amsterdam, Hilton The Hague, DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Royal Parc Soestduinen, DoubleTree by Hilton Sittard, Hilton Rotterdam, Hilton Amsterdam, Hilton Amsterdam Airport Schiphol, Hilton Garden Inn Leiden, and Hampton by Hilton Amsterdam Centre East.

Hilton has a strong commitment to creating a diverse workplace culture and has built several community partnerships over the past few years. Hilton recently ranked amongst the top 10 best workplaces in 12 EMEA markets, including in the Netherlands, according to Great Place to Work. 

Hilton pays particular attention to the well-being of its employees by offering attractive working conditions, competitive benefits, great recognition and support for their personal and professional development.  Hilton has rolled out a travel discount program, Go Hilton, for team members, their families and friends, as well as ongoing training and apprenticeship programs, to help each team member achieve their career aspirations.  

For more information about a career at Hilton, visit jobs.hilton.com.

Notes to Editors

Methodology

OnePoll surveyed 1,000 respondents in the Netherlands from 28th April 2022 – 13th May 2022. The survey was conducted online using panel members who are credited to participate in surveys. Respondents aged 18 to 41-year olds were targeted using screening questions and profile data, in order to ensure the correct demographic was achieved.


About Hilton

Hilton is a leading global hospitality company with a portfolio of 22 world-class brands comprising more than 7,500 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 180 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube