Smarter Stays Start Here: Inside the Hilton Honors App

• The Hilton Honors App helps members plan, book and manage every stage of their travel journey in one place.
• Members can access exclusive Hilton Honors rates, manage reservations and track or redeem Points directly through the app.
• Digital Check-in, Choose Your Room, Digital Key and Digital Key Share help create a more seamless arrival experience.
• Before and during a stay, the Hilton Honors App makes it easy to access hotel information, connect with hotel team members, make restaurant reservations and more.
• By bringing dreaming, booking, staying and rewards together in one experience, the Hilton Honors App helps members get more out of every stay.

Travel inspiration today comes from many different sources, but often, it starts on a mobile phone. It might be a link from a friend, a destination that keeps popping up during a late-night scroll or a social post that piques a sense of curiosity. However it starts, most travelers are planning, booking and managing trip details long before they ever arrive, all from the palm of their hand.

For Hilton Honors members, the Hilton Honors App enables that entire journey within one seamless experience. Designed to be a trusted travel companion, the app makes it easier for members to discover new destinations, book stays and manage their Points. And from booking through departure, everything Hilton Honors members need before, during and after a stay are just a few taps away.

This article is part of “Point Taken,” a Stories From Hilton series that takes a closer look at Hilton Honors, the award-winning guest loyalty program.

Planning and Preparing for The Stay, Simplified

Whether having just joined Hilton Honors or for Hilton’s most loyal guests, the Hilton Honors App lets members search, book and manage upcoming stays, while keeping Hilton Honors benefits and Points balances within easy reach throughout the planning process.

With access to Hilton’s global portfolio of hotels, the app makes it easy to search, compare hotels and book stays while tracking trip details and membership benefits close at hand. Members can discover their next stay based on the amenities and experiences that matter most to them, while also unlocking exclusive Hilton Honors prices, special offers and promotions.

As the stay gets closer, the Hilton Honors App helps members move from planning to preparing. Reservations, account details and stay-related benefits, including MyWay hotel benefits for eligible members, are easily accessible, making it simple to keep travel plans organized in one place. Members can also view helpful hotel and stay information, explore restaurant menus and reservation links, and chat directly with the hotel ahead of arrival. With key details and convenient ways to connect all in one place, the app helps members feel more informed even before they walk on property.

The Hilton Honors App also serves as a hub for members to track, manage and redeem Hilton Honors Points as they plan future stays. Through a social led activation this summer, Hilton, with the help of Paris Hilton and Lando Norris, is giving away Hilton Honors Points to help members get closer to their next getaway.

A Seamless Arrival Experience

Even the most carefully planned trips can come with a few surprises along the way. Flights can be delayed, schedules can shift and arrival times change. With tools designed to simplify check-in and room access, the Hilton Honors App helps members arrive with confidence, making it easier to transition from travel mode to stay mode.

Before reaching the property, members can check in through the app and choose their room using an interactive hotel map. Hilton Honors members can also chat with the hotel to ask questions or make requests, delivering Hilton’s signature hospitality directly through the app. At available properties, rather than waiting at the front desk, travelers can head directly to the room they selected and unlock the door using Digital Key. For families or friends traveling together, Digital Key Share makes it easy to grant room access to up to four guests, helping everyone stay connected while traveling on their own schedules.

The app can also help members navigate the trip beyond the hotel itself. Through Hilton Honors’ partnership with Lyft, members can link their accounts to earn and redeem Hilton Honors Points on rides. Whether heading from the airport to the hotel or exploring a destination during a stay, the integration helps members manage another part of the travel experience through the Hilton Honors App.

Personalization During the Stay

During a stay, the app gives guests more control over their experience while making it easier to access hotel services and communicate with hotel team members when needed.

At select properties, the app can function as a virtual remote, allowing members to control the in-room TV from their phone. Members can browse channels and access streaming services, including entertainment, music, wellness and game content. They can also favorite preferred channels and apps so they appear on the TV home screen for easy access. Once saved, those favorites can follow members across future stays, making the in-room entertainment experience feel more familiar and personalized.

When questions arise or assistance is needed during the stay, members can continue to connect with hotel team members through in-app messaging, creating a convenient way to request support, ask questions or get recommendations. From property information and dining options to local tips and hotel services, the app helps put useful details within easy reach, allowing guests to focus less on logistics and more on enjoying their stay.

Checkout, Rewards and Dreaming of the Next Stay

As the stay wraps up, the Hilton Honors App helps simplify departure while keeping Hilton Honors benefits and future travel plans within easy reach.

When it’s time to head home, members can check out through the app, leave feedback for the hotel team and access receipts and stay details without needing to stop at the front desk. The convenience continues after departure, with the app providing an easy way to review account activity, track Hilton Honors Points and monitor progress toward the next elite tier.

For many travelers, the end of one trip often marks the beginning of planning the next. By bringing dreaming, booking, staying and rewards together in one convenient experience, the Hilton Honors App helps members stay connected throughout every part of their travel journey while making it easier to get more out of every stay. Hilton Honors is free to join, and the Hilton Honors App is available as a free download for iOS and Android devices.