News ReleasesCategory|

Hilton Ranked #2 Workplace in World

World’s most hospitable company recognized for workplace culture

McLean, Va. - Hilton today received further recognition for its outstanding workplace culture, named as one of the World’s Best Workplaces by Fortune magazine and Great Place to Work. For the second consecutive year, Hilton has ranked #2 on the list of the top 25 companies and remains the only hospitality company on the list. Hilton Team Members at the world’s most hospitable company said the culture, benefits and travel perks make it a great place to work. 

“During our milestone 100th year of hospitality, it’s an honor to once again be recognized as the #2 Best Workplace in the World and remain the only hospitality company on the list,” said Chris Nassetta, President and CEO of Hilton. “Our Team Members have always been at the heart of our success, and at a time when the light and warmth we share with the world has never been more important, we remain deeply committed to showing them the same hospitality they share with our guests. To everyone in our Hilton family, thank you for coming on this journey with us and continuing to work together with us to ensure we are a truly great place to work for all.”  

“This recognition is testament to a decade-long focus on creating a great place to work for all Team Members—regardless of background, role and location—and we couldn’t be more humbled and honored,” said Matt Schuyler, chief human resources officer, Hilton. “We believe that Hilton is a special place to build a career and we are thrilled that this has been recognized by Great Place to Work.”  

Hilton aims to create an environment that provides meaningful opportunities for personal and professional growth that are unrivaled in the hospitality industry and highly competitive with major corporations. In the past year alone, Hilton has announced enhanced family-friendly benefits, including expanded parental leave, adoption assistance, extended bereavement leave, access to Milk Stork, paid time off and Go Hilton rates to enable Team Members to spend time making memories with their families. 

These programs are part of Thrive at Hilton, a Team Member value proposition that offers a flexible ecosystem of offerings designed to meet individual Team Member needs and are in addition to a flexible work environment, innovative learning and development opportunities and volunteer opportunities. Hilton’s robust people programs are often a direct result of Team Member feedback with the annual global team member survey boasting a 92% completion rate. Unlike many corporations, Hilton provides the same industry-leading benefits to both hourly and salaried Team Members.

“This leading global hospitality company really shows how ANY organization can become a great Workplace. No matter how many languages, countries, local challenges, Hilton manages to keep the family feeling culture the same everywhere they are, in a business that never closes,” said Michael Bush, CEO, Great Place to Work. “Their employee innovation score is among the best on our list and they re-invent their caring Team Member experience every year.”

With a workforce spanning nearly 420,000 people across 114 countries and territories, this recognition is a result of positive feedback direct from Team Members. Over the past four years, Hilton has been ranked as a best place to work more than 100 times by the Great Place to Work Institute, including the #1 Best Company to Work for in the U.S., Saudi Arabia, Italy, Turkey and for Women (U.S.) in this year alone.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.