MCLEAN, Va. - Just in time for summer travel, Hilton solves travel planning frustrations as the first major hotel company to introduce a booking experience that allows individuals to easily book and instantly confirm at least two connecting rooms. This innovative technology—Confirmed Connecting Rooms by Hilton—has started to roll-out globally and will be available when booking on Hilton.com or through the Hilton Honors app at participating hotels within any of the portfolio’s 18 world-class brands.
For larger families, friend groups, wedding attendees and other travel parties, there have always been many benefits to staying in connecting guest rooms—but the booking process wasn’t always seamless. In the past, to stay in connecting rooms, guests would indicate their request when booking and then, many times, follow-up with both calls and emails, stressing the importance of this room experience for their stay. In most cases, connecting rooms, if available, were only confirmed when the guest arrived at the hotel, during check-in, sometimes leaving the guest frustrated before they even unpacked their bags.
Individuals can now book and instantly confirm connecting rooms in three easy steps:
- Step 1: Select number of desired rooms, along with the destination and dates, and choose your hotel
- Step 2: When selecting a room, check the box to indicate interested in connecting rooms
- Step 3: Select each connecting room at the desired rates, and book the stay with instant confirmation
This concept was originally engineered by Hilton’s new urban lifestyle hotel brand, Motto by Hilton.
“The idea for Confirmed Connecting Rooms by Hilton came straight from our guests, who told us they wanted more flexibility in their travel space and experience,” said Tripp McLaughlin, global head, Motto by Hilton. “It’s exciting to see how an innovation created for one Hilton brand can help eliminate the hassle of coordinating travel for friend and family groups across our entire family of brands.”
Most of the newly branded Motto by Hilton hotels offer an expanded connecting room concept where guests have the ability to book up to nine unique connecting room configurations with adaptable furniture and modern design to create the ideal accommodation and social environment for group travel.
For more information, or to book connecting rooms, visit Hilton.com/ConnectingRooms.
Hilton is a leading global hospitality company with a portfolio of 22 world-class brands comprising more than 7,500 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 180 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.